ITIL

Code Course Description Day
ITIL v4 ITIL 4 Foundation 2
ITIL Prac ITIL Practitioner 3
ITIL - Lifecycle Stream SS - Service Strategy 4
ITIL - Lifecycle Stream SD - Service Design 4
ITIL - Lifecycle Stream ST - Service Transition 4
ITIL - Lifecycle Stream SO - Service Operation 4
ITIL - Lifecycle Stream CSI - Continual Service Improvement 4
ITIL - Capability Stream OSA - Operational Support & Analysia 5
ITIL - Capability Stream RCV - Release, Control & Validation 5
ITIL - Capability Stream PPO - Planning, Protection & Optimization 5
ITIL - Capability Stream SOA - Service Offerings & Agreements 5